Online Doctor Visits
For your comfort and convenience, please consider online visits before in-person visits. Online visits may be available to you through your phone, smartphone app, or your computer, at low or no additional cost, as a benefit through your health plan. Please see below health plans that are offering this service for Medi-Cal members.
For those who have a cold, flu, or are experiencing symptoms of COVID-19, we encourage you to take advantage of this service for your safety and to protect others.
Use online visits for:
- Allergic reactions
- Eye infections
- Ear infections
- Joint pain
- Runny Nose
- Sore Throat
- Nausea or vomiting
Do not use online visits, if you experience:
- Difficulty breathing or shortness of breath
- Persistent pain or pressure in the chest
- Fatigue or exhaustion
- Bluish lips or face
You may have emergency warning signs for COVID-19. Please seek medical attention immediately.
Nurse24 SM: 1-800-675-6110
Need medical advice now? Access your health plan’s 24-hour Nurse phone line.
Look for your plan above and call the number.
For deaf, hard of hearing, or speech-impaired people: [TTY: 711]
For help with registering your account call
Teladoc Support: 1-800-835-2362
LiveHealth Online Support: 1-888-548-3432